Gimmie Shugar Important Information
Tuesdays - Friday 9:00 am - 6:00 pm
Saturdays - 8:00 am - 10:00 am
Sundays - Mondays (CLOSED)
* Any calls, emails, or text messages after hours will be answered the following business day during regular business hours.
PLACING ORDERS :
All orders must be placed online. Click on the "Place Order" tab. (PLEASE DO NOT TEXT ORDERS)
Please submit any photo via email to
Do not make a payment until you have received your invoice via email. You will be notified via text once invoice is sent. It is very important that you read ENTIRE email & invoice to make sure there are no corrections that needs to be made.
We need a minimum of 3-4 days notice for most orders. Large orders 2 weeks notice.
All orders are due Tuesdays by 3:00 pm for the week. Additional charges may apply if orders are placed after deadline.
DEPOSITS & PAYMENTS:
There is a NON-REFUNDABLE 50% deposit due upon invoice. Deposit needs to be paid no later than the Tuesday before your event by 6:00 pm. Your order is not confirmed until deposit is made.
The remaining balance of your order is due two days prior to pick up by 6:00 pm. (NO EXCEPTIONS)
You can pay your order in full if you like at the time of receiving your invoice.
Method of payments that we accept-
Cash, Zelle, Cash App, Pay Pal, & all major credit cards.
PICK UP TIMES:
Tuesdays - Fridays (9:00 am - 6:00 pm)
Saturdays (8:00 am - 10:00 am) -NO EXCEPTIONS
Sundays - Mondays (CLOSED) If need to pick up on one of these days additional charge will apply.
When picking up your order please look at your order to make sure it is correct.
Gimmie Shugar is NOT responsible for any cakes / desserts once it leaves our care.
We do not deliver at this time.
When you pick up your order please make plans to go straight to your venue or home. Do NOT stop and run errands with your order in the car.
ALL cakes and cupcakes must be set on the floor of your vehicle or in the back of your SUV. Your air conditioner in vehicle must be on prior to picking up on 70 degrees or below. Any desserts that needs to be refrigerated (desserts with fruit) will say so on the box. Otherwise the dessert is recommended to sit out room temperature in a closed container 70 degrees or below.
Once you receive ten punches on your loyalty card, you can receive $70.00 off your next order. You must turn your card in with all ten punches to receive your credit. Gimmie Shugar is not responsible for you loosing your card and cannot replace it. You must have card with you at the time of picking up your order to receive punch (no rain checks). NO EXCEPTIONS